MANAGEMENT ESSENTIALS

 

Program Objective:  The Management Essentials Program is designed to equip Managers/Junior Managers of an organisation with the required competencies for their roles:

  • Influencing Skills

  • Driving Results

  • Self – Management

  • Communication Skills

  • Team Management

  • Problem-Solving and Decision-Making

This program will equip managers with influencing skills that  align with their leadership styles and tools & techniques for effective leadership of their teams. Managers will learn about  different  leadership styles and the  impact on  these on their team members and overall team performance. The program also addresses the capabilities required  for managerial roles. It focuses on the ability to understand a situation or problem, the levels of importance of various situations, and the ability to resolve  problems or situations by taking specific actions.

Target Audience  

  • Junior Managers/ Assistant Managers

  • Any employees  considered as high potential  and candidates for future   supervisory or managerial roles. 

Key Learning on completion of program

Day 1

  • Understanding the basics of leadership in managerial roles.

  • Managing v Leading , Concept of management,  Results orientated approaches

  • Identifying the competencies required to be a successful manager.

  • Activity-based learning.

  • Concept of Emotional Intelligence, Goleman’s model of EI, Using EI to resolve conflicts & improve relationships using case studies. Developing interpersonal skills using Emotional Intelligence theory and practice.

  • Understanding the communication process

  • Basics of communication process, communication barriers, Mehrabian’s Communication Model.

  • Learning how to enhance personal communication skills – verbal and non-verbal.

  • Conducting effective meetings, Email etiquette, One-on-one sessions.

Day 2  

  • Learning and Practicing the concept of Situational Leadership  for employees in different development stages.

  • Development stages of a person, Leadership styles  for different levels of management,  Roleplaying   for  real-life company scenarios.

  • Identifying the skills to enhance effective problem-solving – Analytical Thinking, Critical Thinking, Lateral Thinking.

  • Understanding analytical and lateral thinking using puzzles and activities.

  • Learning and practicing the 6 steps of problem-solving and the decision-making process.

  • Defining the problem, Root cause analysis, Developing alternate solutions, Selecting and implementing the solution, Plan Evaluation.

Duration of the program 

  • 2 days

  • Total of 16 hours

Options of scheduling the program 

  • 2 consecutive days program

  • 1 designated day a week for 2 weeks

Learning Methods 

  • The program is designed to be highly interactive and participative. 

  • Each module is supported by trainer inputs on key concepts, practicing the concepts with individual/team exercises, group discussion, training activities and videos of relevant topics. 

  • Participants will get opportunities to demonstrate their learnings through activities on various platforms.